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Frequently asked questions

Information about mostly asked question about amber and working together

Wholesale discount is calculated excluding products that are already discounted ( sale category).

Possible automatic discount given once reached amount for order :

  • 300 - 399 EUR - 3%
  • 400 - 499 EUR - 4%
  • 500 - 999 EUR - 5%
  • 1000 - 1999 EUR - 10%
  • 2000 EUR and more - 15%

Amount is calculated from subtotal of your basket minus already discounted products.

Currently accepted methods are:

  • Bank transfer
  • Western union
  • PayPal ( processing fees applies )
  • Credit card ( using PayPal but no account is needed just a card + processing fees applies )
  • Cash once You pickup the order from the company directly

Currently offered shipping services:

  • UPS ( we have best rates with them)
  • TNT
  • DHL ( might be expensive)
  • Lithuanian post service - simple registered mail with tracking number

Estimate Shipping time:

Europe

2-6 business days

4-7 business days

North America

2-6 business days

8-16 business days

Australia, New Zealand and Oceania

2-6 business days

6-16 business days

Latin america and Caribbean

2-6 business days

6-16 business days

Sub-Saharan Africa

2-6 business days

6-16 business days

Asia Pacific

2-6 business days

8-16 business days

North Africa and the Middle East

2-6 business days

8-18 business days

Delays are expected depending on Customs processing time specifically for your country.

From our long experience returns are rarely happening. If you are first time customer and not sure about quality you can always order sample order before making bigger purchase. Some of the higher class products may have individualistic characteristics so we can send you more detailed photos or videos for what actual product would be added to your order.

Return conditions for products:

  • Are not used or wearied by people 
  • Not damaged ( excluding manufacturing fault)
  • Not later than 21 days after the purchase
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