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Frequently asked questions

No, you do not need an account to have an order with us, though it would be helpful for you in the future as you can see your purchasing history and reorder liked items. Additionally, the system would save your credentials meaning you can save liked products, have quick checkout experience.

Wholesale discount is calculated excluding products that are already discounted ( SPECIAL category).

Possible automatic discount given once reached amount for order :

  • 500 - 599 EUR - 4%
  • 600 - 699 EUR - 5%
  • 700 - 799 EUR - 6%
  • 800 - 899 EUR - 7%
  • 900 - 999 EUR - 8%
  • 1000 - 1099 EUR - 9%
  • 1100 - 2999 EUR - 10%
  • 3000 EUR and more - 15%

Amount is calculated from subtotal of your basket minus already discounted products.

Currently accepted methods are:

  • PayPal ( processing fees applies )
  • Bank transfer
  • Western union
  • Credit card ( using PayPal but no account is needed just a card + processing fees applies )
  • Cash once You pickup the order from the company directly

Currently offered shipping services:

  • UPS ( we have best rates with them)
  • TNT
  • DHL ( might be expensive)
  • Lithuanian post service - simple registered mail with tracking number

More information  could be found in delivery information page

Estimate Shipping time:

Europe

2-8 business days

4-8 business days

North America

2-8 business days

8-15 business days

Australia, New Zealand and Oceania

2-8 business days

6-15 business days

Latin america and Caribbean

2-8 business days

6-15 business days

Sub-Saharan Africa

2-8 business days

6-15 business days

Asia Pacific

2-8 business days

8-15 business days

North Africa and the Middle East

2-8 business days

8-15 business days

Delays are expected depending on Customs processing time specifically for your country.

From our long experience returns are rarely happening. If you are first time customer and not sure about quality you can always order sample order before making bigger purchase. Some of the higher class products may have individualistic characteristics so we can send you more detailed photos or videos for what actual product would be added to your order.

Return conditions for products:

  • Are not used  by people 
  • Not damaged ( excluding manufacturing fault)
  • Not later than 21 days after the purchase

More information could be found in Terms &Conditions page, Delivery information page and Payments information page.